Dental Front Office **SPANISH SPEAKER**

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Full Job Description

Are you looking for a fun environment to grow in? Are you looking for a team that’s joyful to come to work each morning? Do you want to receive incentive bonuses and more? Look no further – we are the team you’ve been dreaming of! Frandsen Dental is a growing dental office, not only are we looking for someone to grow with the practice, but also be a facilitator of growth. The ideal candidate will work closely with the front office team to ensure our patients are walking out happy & with healthy smiles they are proud of!

About Us

Frandsen Dental’s unique, exceptional Front Office team is the engine of the company and contributes to the core of our mission of Happy & Healthy Smiles in the state of Utah. Our front office treats their patients in every discipline of general dentistry, made even more enjoyable by our modern and cutting-edge practice technology. You will have a team of doctors, assistants and hygienists to support cohesiveness and continuity of patient care. And you will have the opportunity to become the best version of yourself. Together, we’ll be making dentistry more fun and less painful.

Values

Every person in our company shares these innate Values that they express everyday (Oh, and if you fit here, you will exemplify each of these as well):

  • We commit to put our TEAM FIRST & look out for each other
  • We ROLL UP our sleeves & lead by example with our hearts
  • We take ownership & GET S*** DONE!
  • We focus on our personal development for GROWTH IN ALL WAYS, ALWAYS
  • We show up on TIME for our patients & we are NICE to people!

A Day in the Life of a Front Office Team Member at Frandsen Dental

On any given at Frandsen Dental you can expect to encounter the following:

  • Arriving 7:30 to be ready to go at 7:40
  • Working with a driven team
  • Caring for patients who are craving happy & healthy smiles
  • Working in an office that loves to have fun
  • Treating every patient like they are part of your family
  • Interfacing with patients through phone, email, and other platforms in a professional

manner

  • Multitasking between different roles at the same time

A Day in the Life of a Front Office Team Member at Frandsen Dental

  • Navigating solutions independently to serve patient requests
  • Assisting with presenting treatment plans and financial arrangements
  • Assisting with all administrative tasks
  • Answering phone calls and follow ups within regular business hours
  • Following up on large cases to aid patients in financing options

This role is for you if…

  • You love working in a fun & team work environment
  • You enjoy crushing goals with the help of your team
  • You love working with the best patients in Utah County
  • You absolutely love to grow personally and professionally
  • You are able to prioritize your workload in an efficient manner
  • You are able to multitask, and accomplish multiple projects at the same time
  • Excellence in customer service drives you
  • You are comfortable speaking in front of others or groups of people
  • You demonstrate a positive attitude, self-motivation, organization, and

resourcefulness

  • You are driven by results, solutions, and impact

This role is not for you if…

  • You're not energized by working with and helping people
  • You treat this position as a job and not a career
  • You prefer working independently to collaborating with a team
  • You need quiet and consistency to work your best

What Winning Looks Like

  • We support you in winning by reviewing metrics related to call conversion, schedule

efficacy, fielding cancellations/no-shows, and data entry accuracy weekly and

providing front office support and training to set you up to succeed!

  • Seamless patient experiences are created for every patient every time
  • You are able to manage your workload in a fashion that eliminates the need to work

outside of shift hours.

Deal Breakers

Deal Breakers (If these don’t fly, don’t apply...and please don’t lie):

  • You must be passionate about delivering exceptional customer service
  • You must be a 100% Value Fit (see above)
  • No White Coats Allowed...make it cute!
  • You better love to laugh and desire the best for everyone around you!

What’s Next?

Still want to join our team? Great! If you enjoy working with driven team members and

are looking to make a difference in the community, apply today! We take culture very

seriously, and because of that, when it’s right, it’s right. If after reading the full job

description you are thinking, “this sounds PERFECT for me," then we want to get to

know you. When you join the team here at Frandsen Dental you can expect

everyday to be a fun adventure that you get to experience with a driven group of really

cool people. We strive to create happy & healthy smiles by always putting our team first and hope you will too.

Apply for this position today!!!

If we think you’re a great fit we will reach out to you within 1-3 business days to set

up a phone interview.

Job Type: Full-time

Pay: $14.00 - $20.00 per hour

Healthcare setting:

  • Dental office

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Dental office experience: 1 year (Required)

Language:

  • Spanish (Required)

Work Location: In person

Apply Today!

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