Dental Office Coordinator


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Job title: Dental Office Coordinator

Company: Crawford Thomas Recruiting

Job description: Onsite Position: Mon-Fri 8am-5pm



Job Summary:

We are seeking a motivated and customer-oriented Dental Office Coordinator to join our team. As the front desk receptionist, you will play a vital role in ensuring the smooth operation of our dental office. The ideal candidate will be a multitasker with knowledge of dental insurance, dental codes, and experience working with Open Dental software.

Job Responsibilities:

  • Greet patients and visitors in a friendly and professional manner, ensuring a positive first impression.
  • Provide exceptional customer service, addressing patient inquiries, and resolving concerns promptly and efficiently.
  • Utilize persuasive skills to sell treatment plans and educate patients on recommended procedures and services.
  • Efficiently manage and schedule patient appointments, ensuring optimal use of dental office resources.
  • Familiarity with Open Dental software to manage patient records, treatment plans, and billing.
  • Knowledge of dental insurance policies, processing claims, and coordinating benefits for patients.
  • Familiarity with dental codes and ability to accurately assign them for insurance billing purposes.
  • Answer phone calls, follow scripts, and schedule appointments to ensure a steady flow of patients.
  • Assist with the development and implementation of standard operating procedures (SOPs) to streamline office processes and ensure consistent quality.
  • Collaborate with the dental team to coordinate patient care and ensure efficient workflows.
  • Handle financial transactions, including collecting payments, processing insurance claims, and managing patient accounts.
  • Maintain office supplies and ensure a clean and organized front desk area.
  • Stay updated on industry trends, regulations, and best practices in dental office administration.


  • 2+ Year of experience required. Previous experience as a dental office coordinator, front desk receptionist, or in a similar customer service role within a dental office setting.
  • Excellent customer service skills with a positive and professional demeanor.
  • Proactive and self-motivated, with the ability to take initiative and resolve problems efficiently.
  • Strong sales and persuasive skills to effectively communicate and sell treatment plans to patients.
  • Proficient in using Open Dental software or similar dental practice management software.
  • Familiarity with dental insurance policies, claims processing, and coordinating benefits.
  • Knowledge of dental codes and ability to accurately assign them for insurance billing purposes.
  • Ability to handle multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills to maintain accurate patient records and manage schedules.
  • Excellent verbal and written communication skills.
  • Ability to work well within a team and collaborate with dental professionals.
  • Comfortable working with inbound leads and effectively converting them into scheduled appointments.
  • Experience in developing and implementing standard operating procedures (SOPs) is a plus.

About the Company:

Our client Is A Comprehensive Dental Practice Near Summerville, South Carolina. Offering general dental care, cosmetic dentistry, and restorative dentistry, treats everyone from young children to teens to adults.

Location: Ladson, SC

Apply Today!

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