This position is responsible for facilitating access for individuals seeking care at a comprehensive group dental practice. Requires an organized individual with the ability to multi-task and accurately input/assess patient information. Functions primarily to: coordinate and schedule appointments for three – five dentist at a time (or over 650 appointments weekly); verify insurance eligibility of all scheduled patients, greet and process patients; answer approximately 800 phone calls per week; review all medical histories and initiate medical/legal consents; retrieve/file/update or construct patient records daily; update individual dental operatory schedules; collect patient payments; collect/process mail, and perform tasks related to meeting Meaningful Use requirements.

Education/Experience

• High School Diploma or equivalent
• Customer service and oral communication experience highly desired
• Dental experience preferred
• Valid Driver’s License
• Approval of Dental Director and Office Manager in lieu of experience, training, work history is required

An Equal Employment Opportunity / Affirmative Action Employer