Dental Receptionist


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Job Description

At Richard Chan Orthodontics, we are looking for an exceptional Full-Time scheduling coordinator as a key person in carrying out our mission, the scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.


Summary of Essential Job Functions:

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Help patients schedule appointments and resolve their questions via phone, text, or email.
  • Welcome patients and check them in for their appointments
  • Collect payments made at the front desk
  • Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
  • Scan and file mail and other crucial documents
  • Other administrative tasks as assigned
  • Help in providing an exceptional experience for every patient on every visit


Position Requirements:

  • Exceptional customer services skills
  • Friendly and welcoming phone voice
  • Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
  • Ability to educate and influence patients
  • Excellent verbal and written communication skills and the ability to make decisions independently.
  • Strong team-player
  • Knowledge of Microsoft Office business applications
  • High school diploma or general education degree (GED)

Apply Today!

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