Front Desk Dental Receptionist/Dental Assistant

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Description

Front Desk Dental Receptionist/Dental Assistant

Full Job Description

This is a part-time position.

Availability:

  • Monday, Wednesday, Friday (8-hour shift)
  • Saturdays (Morning)

Position Purpose:

Under the direction of the owner Dentist, the Dental Receptionist/Front Office Floater functions as the clinic ambassador by welcoming and attending to the needs of all patients. The Dental Receptionist/Front Office Floater will create a positive front office experience by managing patient expectations, while demonstrating compassion and respect. This position will function as an integrated member of the health care team by assisting in the delivery of patient-focused care while performing varied moderately complex administrative and financial service support functions in a front office setting.

Principal Responsibilities:

1. Responsible for greeting and verifying the purpose for the patient's visit in order to determine patient priority.

2. Verifies and records eligibility and registration, as appropriate for each individual patient into the patient’s chart.

3. Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during their visit.

4. Responsible for scheduling appointments.

5. Responsible for telephone management and ensuring that all calls are answered courteously, promptly and any issues resolved as expected.

6. Ensure clients receive reminder calls promptly to preserve high levels of retention.

7. Responsible for communicating with the team members, including back office assistant and owner Dentist and to ensure all patient needs are met.

8. Maintains modern office practices, procedures and organization, as assigned.

9. Ensures accurate recordkeeping and computer systems; business accounting and bookkeeping.

10. Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections as directed by the owner Dentist.

11. Responsible for monitoring waiting rooms and ensures that waiting areas are kept clean.

12. Provides reports and correspondence using basic business math skills, correct English usage, grammar, spelling and punctuation.

13. Continuously analyzes a variety of administrative and/or technical problems and makes effective recommendations.

14. Prepares accurate financial and statistical documents, reports, and correspondence.

15. Maintains a cooperative working relationship with the public and staff.

16. Works independently and has the ability to organize, prioritize and coordinate work assignments.

17. Be open to learning, feedback and implementing new protocols to better serve the patients.

18. Other duties as assigned.

Requirements:

1. Experience working in a dental front office area or front desk – preferred but not required.

2. Communicates effectively both orally and in writing.

3. Bilingual proficiency in English, Spanish, or Korean. – preferred but not required.

4. Experience with working with Eletronic Dental Record software

5. Current California Driver's License.

6. Ability to drive to and from the Dental Clinic. Bottom of Form

Job Type: Part-time

Pay: $15.50 - $19.50 per hour

Benefits:

  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Professional development assistance

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Buena Park, CA 90621: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Dental assisting (Preferred)

License/Certification:

  • X-Ray Certification (Preferred)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person

Apply Today!

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