Receptionist (Medical/Dental)

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Job title: Receptionist (Medical/Dental)

Company: Sea Mar Community Health Centers

Job description: Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position(s):

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Receptionist (Medical/Dental): Posting #24807

Hourly Rate: $19.25

Position Summary:

Full-time receptionist position available for our clinic in Burien King County. We are looking for customer service oriented candidates. The receptionist will be crossed trained in Medical and Dental operations of the clinic.

The Receptionist will be responsible for processing patient information, making medical appointments and contacting patients via phone and taking messages, etc. The ideal candidate must possess some problem-solving skills and must be able to communicate efficiently with our patients and be sensitive to their needs. Must be self-motivated, willing to learn, demonstrate and maintain a high level of work ethic and professionalism as well as be able to multi-task and properly use basic office software.

Duties and Responsibilities:

As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

Includes the following, but is not limited to:

  • Maintain a clean and healthy work space environment and patient area.
  • Responsible for all daily front desk activities to ensure completion.
  • Answers the telephone and assists callers.
  • Schedules and confirms patient appointments according to the Front Desk Manual.
  • Maintains an average daily registration schedule of 21 patients per provider (MD) and 18 patients per provider (ARNP/PA) or 70 phone calls, depending on role.
  • Assists the medical/dental records department in.
  • Scanning documents, queuing/indexing, sorting, filing, pulling charts as needed.
  • Distributes and screens all incoming and outgoing mail.
  • Maintains a 100% Collection rate by collecting patient’s account payments and balances.
  • Assists patients in filling out patient registration forms.
  • Assists all patients with accessing services to Health Care.
  • Informs patients about other Health Centers and community services.
  • Accurately enters patient demographic information into the practice management system.
  • Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
  • Works as a team with the back office to ensure Clinical Quality Measure gaps are addressed.
  • The front desk will work as a team and complete the tasks that they are responsible for but will always be prepared to assist others as needed.

Education and/or Requirement:

  • Minimum one-year experience in a medical setting.
  • Medical terminology preferred.
  • Knowledge of Windows, Word, Excel, Computer and typing skills are required.
  • Excellent verbal, customer service, and written skills necessary.
  • Good organizational skills are a must.
  • High School Diploma or GED required.
  • Bilingual in English/Spanish is required.

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of:

  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • Life Insurance
  • Long Term Disability
  • EAP (Employee Assistance Program)
  • Paid-time-off starting at 24 days per year + 10 paid Holidays.

We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

How to Apply:

To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Samuel Romero, HCA at SamuelRomero@seamarchc.org

Sea Mar is an Equal Opportunity Employer

Posted on 02/23/2023

External Candidates considered after 02/28/2023

This position is represented by Office and Professional Employees International Union (OPEIU).

Please visit our website to learn more about us at www.seamar.org. You may also apply thru our Career page at

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Location: Burien, WA

Apply Today!

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